Graham has been in the motor trade since he was just 16. From modest beginnings to eventually establishing Merc-Spec as a mobile servicing specialist in 1989, the business has continued to grow as a result of continued high-quality service and customer satisfaction.
Graham moved the business into its first garage location in 1993 before then relocating to the current Skippers Lane Industrial Estate in 2007. Hard work, a dedicated team of highly skilled individuals, and a life devoted to serving customers honestly and respectfully, he believes is the background to the success of Merc-Spec.
Graham would like to say “a big thank you” to all his loyal customers over the years.
Zoe is Graham’s younger daughter, and our valued Service Manager.She is the person who ensures the service you receive is always of the highest standard.
Zoe has followed in her father’s footsteps, working in the family business since leaving full time education. Over the past 19 years, Zoe has amassed a vast wealth of knowledge and has become an indispensable member of the Merc-Spec team.
Zoe says her favourite part of the job is seeing customers return every year and building meaningful relationships with them all.
Ailsa is our Service Advisor and the first face you will see when you visit Merc-Spec. From booking your vehicle in to greeting you on the day, Ailsa will liaise with you throughout, making sure all the work we do for you is carried out efficiently and professionally.
As well as liaising with the workshop team, Ailsa also deals with any servicing or repair enquiries.
Rachel Grimley (Hutchinson)
Rachel is our Accounts Manager, and Graham’s eldest daughter. She takes care of all of our account queries, and the day-to-day running of Merc-Spec’s finances.
Jamie has been with Merc-Spec for over 10 years. He started out as a trainee apprentice and completed his training at college, gaining various qualifications, including becoming an approved MOT-tester. Over his decade with us, Jamie has gained a wealth of experience in the Mercedes-Benz sector and other German marques.